7:45am - 3:30pm
Monday to Friday
8:00am - 12:00pm
Saturday

Email

info@hihgy.com

Phone

+592 225-1865 – 7
7:45am - 3:30pm
Monday to Friday
8:00am - 12:00pm
Saturday

Email

info@hihgy.com

Phone

+592 225-1865 – 7

Accident/Loss Report

Share

Dear Policyholder,

this Accident/Loss Report form should be filled out if your vehicle, which is insured with the Hand-in-Hand Group, has been involved in an accident.

Please note that your insurance contract requires you to notify us in writing, or as we are allowing, via the below form, and to give all information and assistance we may require.

Please complete and submit this Accident/Loss Report Form as soon as possible.

Remember, any letter, claim, writ, summons and/or process must be forwarded to this company immediately upon receipt. You must also immediately notify us in writing should you have knowledge of any impending prosecution in respect of this accident.

Failure to complete and submit this form may result in the loss of any benefits under the insurance policy.

Accident/Loss Report Form

PLEASE NOTE THIS ENTIRE FORM IS CONTAINED WITHIN THE FOUR (4) TABS IMMEDIATELY SHOWN BELOW. ALL FIELDS IN EACH TAB MUST BE FILLED OUT PRIOR TO SUBMITTING THE FORM. YOU MAY ENTER “N/A” IN ANY FIELD THAT IS NOT APPLICABLE.

    Name:

    Policy No.:

    Address:

    Private Tel. No.:

    Occupation:

    Business Tel. No.:

    Is there any other insurance which might apply?

    If so, name of other Insurers:

    Make:

    Cubic Capacity:

    Date of Make:

    Registration No.:

    Is the vehicle your property?

    If not, please state Owner/H.P. Co.:

    Was vehicle's use connected with occupation of Insured or driver?YesNo

    If so, please give precise details:

    If not, for what purpose was it being used?

    If goods vehicle, give details of operator's Licence currently held:

    Plated weight of vehicle:

    Nature of load:

    Weight of load:

    Were the goods carried your property?

    If passenger hire, number of passengers:

    How was the vehicle so hired?

    Name:

    Address:

    Date of Birth:

    Occupation:

    Does driver hold current driving licence for vehicle of above type?

    If so, is it Full, Provisional or Overseas?

    Name of Issuing Authority:

    Licence No.:

    Period valid:

    If full licence held, has statutory driving test been passed for the above type of vehicle?

    Date of Issue:

    Licence I.D. No.:

    Class of vehicle licenced to drive:

    Has driver ever been prosecuted, disqualified or are proceedings pending for any alleged motoring offence?

    If so, state particulars of any convictions recorded:

    Is driver in your direct employ?

    If so, for how long?

    Has he a motor Insurance policy in his own name?

    If so, Insurer and Policy No.:

    Date:

    Hour:

    If after turning on vehicle’s lights, how was your vehicle lit?

    Place:

    Weather conditions:

    Did your driver give warning?

    If so, how?

    Did other driver give warning?

    If so, how?

    Speed of your vehicle (a) immediately before:

    (b) at moment of Impact:

    Please describe exactly how accident occurred:

    Please upload up to 4 photos showing positions of vehicles and persons involved, direction of travel, and any road signs governing scene of accident:

    In your opinion who was to blame?

    Own Damage

    Particulars of damage to Policyholder's vehicle:

    Repairer's name and address:

    Estimated cost of repairs?

    Repairs been instructed?

    Where can vehicle be inspected?

    Witnesses

    Please give names and addresses of all witnesses:

    Independent

    Own Passengers

    Did a Police Officer take particulars of the accident?

    If so, give Number and Station

    Did the driver make a Statement to the police?

    Third Party

    (Please answer whichever questions apply)

    Name and address of Owner and/or Driver of other vehicle:

    Name and address of his Insurers (if Known)

    Registration No.:

    Damage:

    Name and address of injured person(s):

    Nature of injuries:

    To which Hospital, if any, was injured person taken?

    Name and address of Owner of damaged property:

    Damage:

    If so, verbally or in writing?

    Please forward at once any communication you may have received, unanswered.

    Important


    Motor Insurance Premiums are largely governed by the cost of accidental damage repairs. The Policyholder is specially requested to obtain alternative estimates to ensure that work is at a reasonable cost possible consistent with a satisfactory repair. Recent consumer surveys have overwhelmingly confirmed the value of doing this.

    I/We declare the foregoing particulars and statements to be true in every respect.  

    © Copyright 2021 Hand-In-Hand Group of Companies
    Hihgy Logo
    Top

    1. Sign in to your Scotia Online account.
    2. Click on “Pay” in the red navigation bar and select “Pay a Bill” from the drop-down menu.
    3. Select or add “Hand in Hand Fire” as the payee then enter your (9) digits policy number.
    4. Enter your payment details as follows:
      * Select account to be debited.
      * Premium amount you wish to pay.
      * Frequency of payment e.g. one-time payment or setup recurring payments.
    5. Verify all payment details are correct and click pay.

    This will close in 0 seconds

    1. Dial *123# or sign in to the MMG app to access your MMG wallet.
    2. Select 1 for “Pay Bills”.
    3. Select 7 for “Insurance”.
    4. Select 7 to go on the next page then select 2 for “Hand in Hand”.
    5. Select 1, 2 or 3 for your Fire, Life or Motor Insurance policy, respectively.
    6. Enter your Policy Number starting with 01…
    7. Enter the Premium amount to be paid, then your MMG PIN to confirm payment.

    This will close in 0 seconds

    1. Sign in to your Republic Online account.
    2. Click “Pay”.
    3. Select “Company/Utility Payments”.
    4. Under “Utility to Pay” click other, and then select “Insurance” from the drop-down menu.
    5. Select either Hand in Hand Fire, Life or Motor Insurance.
    6. Enter Policy holder’s name and policy number.
    7. Enter premium amount to be paid.
    8. Select account to be debited, then click continue and confirm payment.

    This will close in 0 seconds

    With over forty years senior management experience, former General Manager and Chairman of Sterling Products, Mr. Carpenter currently sits on the Board of Directors of Republic Bank (Guyana) Inc.

    This will close in 0 seconds

    Former Chairman of Guyana Pharmaceutical Corporation, GCIS and many state boards, Mr. Lee holds the Golden Arrow of Achievement, National Honour.

    This will close in 0 seconds

    Dr. Ian A Mc Donald

    Renowned sports personality, retired Marketing Director of Guysuco and Chairman of the Sugar Producers Association of the Caribbean, Dr. Mc Donald is also one of Guyana’s leading literary experts, newspaper columnist and author of the Caribbean literary standard, ‘The Hummingbird Tree’. Dr. Mc Donald sits of the Commission for the Development of West Indian Cricket. Dr. Mc Donald holds the Golden Arrow of Achievement, National Honour.

    This will close in 0 seconds

    Mr. T Alan. Paris

    Recently retired Managing Director of Citizens Bank Inc. Mr. Parris brings several decades of top executive competence in management, banking and finance.

    This will close in 0 seconds

    Mr. Charles R. Quintin

    Retired Managing Director of Demerara Tobacco Company, Mr. Quintin is considered an authority in management, particularly in the area of Human Resource Development.

    This will close in 0 seconds

    Mr. Paul A Chan-A-Sue

    Former managing Director of Guyana Stores Ltd and sports personality, Mr. Chan A Sue is the Chairman and Managing Director of Ansa Mc Al Guyana. He sits on many corporate and charitable Boards including stints on the Boards of NBIC (Guyana) and Citizens Bank. Mr. Chan-A-Sue is also the holder of the Golden Arrow of Achievement.

    This will close in 0 seconds

    Mr. Keith A Evelyn

    With over 30 years managerial experience and fifteen years as CEO, his entire working life has been spent in the insurance industry. He is also a Past President of the Insurance Association of Guyana, Chairman of the Small Business Council and holds directorship of The Berbice Bridge Company Inc.

    This will close in 0 seconds

    Mr. Omadatt Singh

    Mr. Omadatt Singh started his career in 1996 at Hand-in-Hand in the Finance Department. In 2004, he established and headed the Internal Audit Department. He served as Broker’s Manager and was in charge of our Motor Operations between 2010 and 2013. In August 2013, he was appointed as the Life Manager. Mr. Singh has a wealth of knowledge in finance, investment and insurance. Mr. Singh also served as a member of the Technical Committee of the Institutes of Chartered Accountants of Guyana.

    Educational Background

    • Master of Business Administration, The Oxford Brookes University in the United Kingdom.
    • Bachelor’s Degree in Applied Accounting, The Oxford Brookes University in the United Kingdom
    • Fellow, Association of Chartered Certified Accountants , United Kingdom.
    • Member, Certified General Accountants Association, Canada.
    • Member, Chartered Property Casualty Underwriters, United States of America.

    This will close in 0 seconds

    Mr. Ronald Stanley

    Mr. Stanley is responsible for ensuring that the Hand-in-Hand is compliant with Best Practices and Regulatory Authorities. He ensures that the most advanced systems are maintained in the company.

    This will close in 0 seconds

    Mr. Compton Ramnaraine

    With over twenty five years in the industry, Mr. Ramnaraine ensures that the financial reporting and accounting systems of Hand-in-Hand are managed and maintained at the highest standards, observing all relevant IFRS (International Financial Reporting Standards).

    This will close in 0 seconds

    Ms. Mary Nagasar

    Ms. Nagasar has over thirty years experience in insurance underwriting making her one of the most knowledgeable and experienced underwriters in the industry. She specializes in Property and Liability Insurance.

    This will close in 0 seconds

    Mrs. Chuwatie Harduwar-Ramsaroop

    Mrs. Harduwar-Ramsaroop joined The Hand-in-Hand Mutual Fire Insurance Company Ltd in 1994 and offers a wealth of knowledge in Underwriting & Motor Claims. She is responsible for the Customer Services and Motor operations including Brokers and Claims.

    This will close in 0 seconds

    Mrs. Elizabeth Gopie

    Mrs. Gopie joined The Hand-in-Hand Mutual Fire Insurance Company Ltd in 1991 and currently holds the position of Assistant Life Manager; with a wealth of knowledge and experience in Customer Service, Life, Health & Pension Administration and Life underwriting.

    This will close in 0 seconds

    Ms. Savita Singh

    Ms. Singh is responsible for ensuring that Hand-in-Hand’s Direct Sales and Marketing goals are achieved, in accordance with the Company’s objectives and standard.

    This will close in 0 seconds

    Mrs. Zaida Joaquin

    Mrs. Joaquin who began her insurance career at the then American Life Insurance Company (ALICO) from 1981, is an experienced Life Underwriter. Upon joining The Hand-in-Hand Mutual Fire Insurance Company Limited in 1992, she has held many positions throughout the Company. Her most recent post is that of Human Resources/ Administrative Manager.

    She is also the Current Chief Commissioner of Scout Association of Guyana, the Chairman of the Caribbean Scout Executive Committee, a Committee member of the Interamerican Scout Committee and a member of the Global Support Core Group of the World Organization of Scout Movement. In addition, she is the current Vice Chairman of the Queen’s College Board of Governors.

    This will close in 0 seconds

    Ms. Lalita Sukhram

    With over twenty years’ experience as a Life underwriter, Mrs. Sukhram brings a professional approach to customer service, specializing in Life Underwriting, Pensions and Medical Insurance.

    This will close in 0 seconds

    Mr. Kin Sue

    Mr. Sue, trained in the United Kingdom and comes with an extensive technical background in investment banking, financial product/services, financial modelling, strategic analysis and accounting (both financial and managerial). He ensures that the company’s investment and accounting objectives are achieved whilst compliant to the code of conduct.

    This will close in 0 seconds

    Mr. Stephen Rambajan

    Mr. Rambajan is a former General Manager of Berbice Bridge Corporation Inc. and has a wide expertise in accounting, auditing and the financial and operational development of large projects. He is primarily responsible for our Projects Operations, as we prepare to enter Guyana’s new Oil and Gas economy.

    This will close in 0 seconds

    Mr. Paul Braam

    Mr. Paul Stanislaus Braam is an Attorney-at-Law, who immediately prior to joining the Hand-in-Hand Group of Companies as the Legal and Compliance Officer, was the founding Managing Attorney of BV Law Inc. Mr. Braam’s practice as an Attorney-at-Law primarily focused on general non-contentious matters, including but not limited to Corporate, Civil, Family, Conveyancing and Estate Administration. He is the holder of a Bachelor of Law Degree (LL.B) and Post Graduate Certificate in Legal Education (L.E.C.) from the Council of Legal Education, Hugh Wooding Law School. He is also the recipient of a Diploma in Industrial Relations & Management and a Certified Court Appointed Mediator.
    Mr. Braam is currently pursuing studies for admission to the Association of Certified Anti-Money Laundering Specialist (ACAMS) and continuing studies in pursuance of a Doctorate in Transformational Leadership.

    He is currently admitted to practice both in Guyana and Trinidad & Tobago but is qualified to practice as an Attorney-at-Law in the wider Caribbean community. Prior to qualifying as an Attorney-at-Law, Mr. Braam served in various companies in different management capacities and also as Company Secretary and Director. Mr. Braam currently heads the Legal and Corporate Department of the Hand-in-Hand Group of Companies in the capacity of Legal and Compliance Officer. He is also the appointed and designated Ombudsman/Complaints Officer of the Group.

    Click here for more information.

    This will close in 0 seconds

    Mr. Maurice John

    Over 25 years of experience in the operations of the Trust Corporation and participated in training programs both locally and overseas. Mr. John is also a Director of two Private Companies.

    This will close in 0 seconds

    Mr. Tajnarine Parmesar

    With over twenty five years senior management experience in both the Private and the Public sectors. Former Group Finance Controller – Neal & Massy (Guyana) Group. Former Chief Financial Officer – Cara Hotels (Guyana & Caribbean).

    This will close in 0 seconds

    Mrs. Margaret Pierre

    Ms. Pierre has over forty-three years experience in Underwriting/Claims in Motor, Marine, Property and Liability insurance. Prior to her appointment with the Hand-in-Hand Group she was employed with the Booker Group and the Government Insurance Company. She now has the responsibility of managing the day to day operations of the GCIS Incorporated.

    This will close in 0 seconds

    Mrs. Shanti Singh

    Mrs. Singh joined the Hand-In-Hand Group of Companies in 1992. With over thirty-two (32) years of experience in the industry, she now serves as Operations Manager/Company Secretary at GCIS Incorporated. Mrs. Singh is responsible for managing the overall operations of the company; formulating and implementing policies and strategies and ensuring compliance with legal and regulatory requirements.

    This will close in 0 seconds

    Mr. Krishundat Ayoganand

    Mr. Ayoganand is a former Mathematics Lecturer and Supervisor in the Insurance Supervision Department of the Bank of Guyana. He has a wide expertise in finance, accounting, and regulatory financial compliance. Mr. Ayoganand primarily heads our Financial Compliance and Stress Testing operations; as we continuously develop the robustness of our financial systems to the highest international standards.

    This will close in 0 seconds

    Shakuntala Sandy Singh

    Mrs. Singh joined Hand-in-Hand Group of Companies in 1993 as a Senior Clerk in the Data Processing Department. She acquired FLMI and ACS; did some programming - Basic and Advanced, computer repair courses, networking, and Active Directory- MCSA, dabbled in web designing and a host of other applications as it relates to the evolving of new technologies and have additionally acquired a distinction in Business English in London.
    With over 3o years’ experience, Mrs. Singh has a good grasp on technology and its latest development. She was responsible for the initial successful configuration of HIH’s first branch (Vreed-en-hoop) online through the iSeries; and subsequently facilitated same for the other branch offices. Mrs. Singh is currently responsible for the day-to-day operations of our Data Processing Department.

    This will close in 0 seconds

    Mrs. Sandra Sookdeo-Ishmael

    Mrs. Ishmael has a wealth of knowledge in Property and Liability Insurance, since joining The Hand-in-Hand Mutual Fire Insurance Company Ltd over 27 years ago. She is currently responsible for the day-to-day operations of the Fire Department.

    This will close in 0 seconds

    1. Log into your Citizens Online Banking profile.
    2. Select “Bill Payment” from the Home Screen under the “Payments” tab.
    3. Select the “Create New Relationship” tab at the top of the screen, then type “Hand-in-Hand” in the rectangular box.
    4. Select one of the following options:
      a. Hand-in-Hand Mutual Fire Insurance – for Fire Insurance renewals
      b. Hand-in-Hand Mutual Motor Insurance – for Motor Insurance renewals
      c. Hand-in-Hand Mutual Life Assurance – for Life Insurance renewals
    5. Select “Add Relationship”, input the relevant “Payment Information” in the form then select “Add Relationship” again.
    6. To renew your insurance policy, click “Bill Payment” then select the Hand-in-Hand relationship that you just created.
    7. Fill in the relevant payment details then select “Make Payment” to complete your renewal.

    This will close in 0 seconds

    1. Sign in to your GBTI GO Banking Account.
    2. Select “Card / Bill Payments" from the main menu, click 'Quick Payment', then select 'Insurance' under category and 'Hand in Hand' under biller name.
    3. Enter your Hand in Hand policy number and customer name, select the account you are paying from, enter the amount to be paid (premium) and click submit.
    4. Subsequently, you will be asked to confirm the payment, click 'Confirm' to process the transaction.

    This will close in 0 seconds

    This will close in 0 seconds

    Mr. Azad Ali

    Mr. Ali is a former Financial Analyst from the Bank of Guyana and has over 10 years of experience in the insurance industry. He is responsible for assisting in managing the day-to-day operations of GCIS Incorporated and ensuring that the company is AML/CFT compliant.

    This will close in 0 seconds

    Mr. Ganesh Singh

    Mr. Singh began his insurance career in 2010. He recently attained the C.P.C.U. qualification and with over 14 years’ experience he is responsible for the day-to-day operation of the broker section.

    This will close in 0 seconds

    Mrs. Faneeza Kowlessar

    With almost thirty years in the insurance industry, Mrs. Faneeza Kowlessar, Assistant Manager, is responsible for underwriting in the Motor Services Department and current secretary for the Insurance Institute of Guyana.

    This will close in 0 seconds

    Mr. Tajpaul Adjodhea

    With over twenty-five years managerial experience and twelve years as Branch Manager of the Berbice Operations. Mr. Adjodhea is responsible for the efficient management of the five offices in Berbice. He is a past president of the Central Corentyne Chamber of Commerce and The Rotary Club of New Amsterdam. He also served as the Coordinator of Berbice Expo and Trade Fair for over ten years.

    This will close in 0 seconds